An end-user is complaining that their laptop keyboard is displaying numbers when letter keys are pressed. When you look at the laptop, you confirm that pressing some of the letters on the keyboard shows numbers on the screen. What is the most likely cause of this problem?
My laptop keyboard types numbers instead of letters! Read More »
Your organization has a large networked printer that has five paper trays and an envelope tray. However, the only options available during the printing process are to print to a single paper tray or the envelope tray. What is the most likely cause of this problem?
Your laptop screen was working properly yesterday, but now the display doesn’t show anything. When booting up the laptop, you notice that the LCD display backlight isn’t turning on at all and you can see a faint image appearing on the LCD panel. Connectivity to an external monitor works normally. What is the most likely problem?
A laser printer has six distinct processes that it performs to create a single printed page. What is the fusing process?
A computer contains many different devices, including keyboards, memory, and network ports. What method does a computer use to keep track of these devices and locate them on the bus?
You’ve been tasked with purchasing new LCD monitors for your organization’s call center team. What specification is not applicable for an LCD monitor?
What specifications are important on an LCD monitor? Read More »
An end user has brought you a wired USB keyboard that has been drenched with a full can of sugary non-diet soda. What’s the best way to deal with this kind of keyboard mishap?
What’s the best way to fix this keyboard problem? Read More »
Which of the following interfaces is designed to support removable storage devices?
Which of these interfaces supports removable storage devices? Read More »
You need to upgrade the hard drive on your desktop computer. After looking at some options, you’ve found PATA, SCSI, and SATA drive interface types. What is one way to determine which hard drive type to choose?
