Professor Messer

Basic Windows OS Functionality

The Windows operating system is the core operating system used for the CompTIA A+ exam, so it’s important to understand the basic functionality of the user interface, the most common desktop icons, and some of the tools you’ll need to maintain personal computers. In this video, we’ll take you on a tour of some basic Windows operating system features and some OS tools that you’ll use often as a CompTIA A+ certified professional.

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Diagnosing and Troubleshooting Laptops and Portable Devices

When your portable device starts having problems, where do you start the troubleshooting process. Unlike traditional desktop personal computers, laptops and portable devices have additional steps for diagnosing troubles. In this video module, we’ll troubleshoot the boot process, video settings, stylus and digitizer issues, keypad problems, and antenna wires.

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