Your Windows startup process is crashing with a Windows Stop error before you can get a login screen. You suspect that a service is crashing the system, but you obviously can’t use your normal login process to disable the service. What is the next best option for ensuring the service is disabled?
How should you troubleshoot this startup problem? Read More »
The hard drive of a client’s computer is almost at 100% capacity. What is the command line option that launches the automated disk cleanup process?
What command line option launches the disk cleanup process? Read More »
Not all characters can be used in a filename. Which one of these characters is valid for use in a filename?
Which of these characters can be used in a filename? Read More »
The hard drive in a computer must be formatted with a file system type before it can be used by the operating system. Which of the following is not a file system type?
During a Windows installation, there are a number of interactive prompts for which a human must provide an answer. Fortunately, this interactive process can be automated so that the installation can complete without any human intervention. What is the name of the file that stores the information necessary to automate the Windows installation process?
What file is used to hold responses for automated Windows installations? Read More »
The boot process of a computer goes through many processes before it is ready for user interaction. What part of this boot process performs a comprehensive check of the computer’s hardware?
What part of the boot process checks the hardware? Read More »
The Windows operating system provides a graphical front-end for browsing the files on your hard drive. What is the best choice to select for browsing the file system?
A client has brought you laptop that was purchased 14 months ago. Although the laptop worked normally for most of that time, the fan inside of the laptop has recently started running constantly at a very high speed. The fan works normally during the first few minutes after powering on, but it runs at full speed until the system is powered down. What is the most likely cause of this problem?
An end-user is complaining that their laptop keyboard is displaying numbers when letter keys are pressed. When you look at the laptop, you confirm that pressing some of the letters on the keyboard shows numbers on the screen. What is the most likely cause of this problem?
My laptop keyboard types numbers instead of letters! Read More »
Your organization has a large networked printer that has five paper trays and an envelope tray. However, the only options available during the printing process are to print to a single paper tray or the envelope tray. What is the most likely cause of this problem?
