One of your end-users called with a problem; when working on their PC, they heard a small “pop” and the screen went dark and all of the lights on the front panel of the computer went dark. There was no visible smoke, but there was a subtle burning smell. What are the next steps for troubleshooting this problem?
Which one of these connection types are NOT commonly used to connect external hard drives?
What port can you use to connect an external hard drive? Read More »
What is the most distinguishing characteristic of an Ethernet cross-over cable?
One of your end-users would like to upgrade the memory in their desktop computer. What’s the best way to proceed with the memory upgrade?
During a laser printer toner cartridge replacement, some of the black toner particles fell on the outside of the printer and on the desktop around the printer. What’s the best way to clean the spilled toner?
A customer says that a USB flash memory stick works fine when he’s logged into other computers but not from his primary workstation. Where’s the best place to start troubleshooting this problem?
When looking over the specifications of a new computer, the front-side bus (FSB) speed is prominently displayed. Why is the front-side bus important?
From an architectural perspective, what motherboard component handles the coordination between the CPU and the memory?
A customer with a laser printer is complaining of a long black streak extending down the length of their printouts. What is the most likely cause of this problem?
