Share the share
You’d like to access a public share on your NAQUADAH server, but you can’t remember the share name. Which of these commands will show you the share names from your Windows 7 desktop?
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Drop and go
One of your customers has dropped off their laptop at your repair desk. A message taped to the laptop states: “Doesn’t work.” Which of these would be the best next step?
Lock those bits
You would like to encrypt your portable USB drive using BitLocker. What PC hardware feature provides additional BitLocker functionality?
What is unseen cannot be seen
One of your associates is complaining that his Windows XP computer has been performing slower over the last few weeks. During that time, many new applications were installed on his computer. Which of these would be the best way to see all of the processes running on his computer in one place?
One second tray
When you print your spreadsheet to your company’s network printer, the paper is always fed from the first tray of the printer. What is the best way to change your output to print from a different printer tray?
Stop, in the name of something
One of your computers is randomly giving a blue Windows STOP error multiple times a day. The problem always occurs when the processor is under heavy use, such as video rendering or graphics editing. The computer runs without any errors the rest of the time. Which of these would be the best start for troubleshooting this problem?
Frag to the dee
One of your associates used the Windows “defrag” command to increase the performance of his computer. What does the defrag command actually do?
Remote control without the remote or the control
You’ve configured one of your workstations to act as a host for Remote Desktop Connection, but other workstations on the network cannot connect to the host. All of the settings in Remote Desktop appear to be correct. Which of these is the most likely cause of this issue?
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I like to move it, move it
You are upgrading a user from Windows XP x86 directly to Windows 7 x64. What utility provides an automated way to move the user’s profile from one operating system to the other?