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CPU go beep

You’ve just received a computer from a remote office via next-day air delivery, and the PC appears to be in perfect shape. However, when starting the computer it beeps a few times and shows a black screen. You check the manual and find that the beep code refers to a problem with the CPU. Which of these would be the best next step?

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Bluer than blue

One of your clients has called and complained of a blue-screen error that occurs about once a day. Unfortunately, they’ve not written down any of the messages that appear on the error page. Where can you find details about the Windows Stop Error after the computer has been rebooted?

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I’m Feeling Lucky

You’ve started your computer, but your browser can’t seem to connect to your usual Google start page. When you check your network configuration, you notice that the physical port is lit but you don’t have an IP address. Which of these is the most likely cause of this issue?

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