Printing Blankly
Your test print from the front panel of the laser printer resulted in a blank sheet of paper. Which of these would be the best next troubleshooting step?
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Taming Spikey
One of your customers is complaining that their Windows 7 computer slows down to a crawl at random times during the day. You’d like to examine the computer when this problem is happening, but you never seem to be around when the slowdown is active. Which of these Windows utilities would be the best to use for gathering long-term operating system metrics when these problems happen again?
It won’t. I’ve tried.
You’re trying to install a new device driver using an executable file from the manufacturer, but the installation process fails in the middle of the installation. Which of these is most likely the issue?
Patch and Hang
You’ve just updated the operating system and a number of security patches on your Windows XP workstations, and now the computer hangs before the login prompt. Which of these would be the best next step for resolving this issue?
If you start me up I’ll always stop
When you login to your Windows 7 system, you receive an error message that does not display any application name. The error message is a series of numbers and doesn’t appear to offer any additional references. Which of these methods would best assist you with troubleshooting this error? Pick two.
Internet by Proxy
What is the fundamental purpose of a network proxy? A) Creates a functional separation between users and the Internet B) Increases bandwidth capacity of network communication C) Routes network traffic between subnets D) Encrypts traffic between users and a remote location E) Makes fresh donuts in minutes!