Some troubleshooting techniques have universal appeal. In this module of Professor Messer’s Free CompTIA A+ Certification Training, you’ll learn the troubleshooting best practices used by IT professionals every day to solve difficult problems on some of the world’s largest computing environments.
One of the most important aspects of the CompTIA A+ certification is the constant focus on resolving almost any technical issue. In this module, you’ll learn the five steps of troubleshooting theory and how each step is an important part of the process towards resolving problems.
This is an overview video for Professor Messer’s Free CompTIA A+ Certification Training Course, the industry’s first free video-based training for the CompTIA A+ certification. In this introductory module, you’ll learn about Professor Messer, the format of the training course, and our goal for building a community of A+ certified professionals. You’ll also learn about the history of CompTIA, the advantages of an A+ certification, the exam categories, and best practices to use when taking the CompTIA A+ certification exam at your testing center.
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