CompTIA A+ 220-1002

We often spend as much time on documentation as we do on technology. In this video, you’ll learn about the many and varied types of documentation that are commonly required in an information technology role. << Previous Video: Troubleshooting Mobile Device Security Next: Change Management >> Different companies and different organizations have different processes and […]

We rely on the security of our mobile devices to keep all of our confidential data safe. In this video, you’ll learn how to troubleshoot issues related to the security of our mobile devices. << Previous Video: Troubleshooting Mobile Apps Next: Documentation Best Practices >> Although coverage on our mobile devices continues to improve, there

Our mobile devices are complex computing devices, and they can experience many different technical issues. In this video, you’ll learn how to troubleshoot common mobile app issues. << Previous Video: Removing Malware Next: Troubleshooting Mobile Device Security >> If you’re using a mobile device, and it’s difficult to see what’s on the screen because the

Malware infections can be a challenge to remove. In this video, you’ll learn the step-by-step process for removing malware from a Windows computer. << Previous Video: Troubleshooting Security Issues Next: Troubleshooting Mobile Apps >> If strange things are happening on your computer, you may be infected with malware. You’re looking for messages that may be

Some troubleshooting tasks can be related to security issues on a workstation. In this video, you’ll learn about browser redirections, security alerts, malware symptoms, and more. << Previous Video: Troubleshooting Solutions Next: Removing Malware >> Pop-ups that appear in your browser could indicate a security problem. Often, these pop-up windows look exactly like a legitimate

The troubleshooting process can involve many different tasks and utilities. In this video, you’ll learn about defragmentation, restarting services, rolling back to previous configurations, and much more. << Previous Video: Troubleshooting Windows Next: Troubleshooting Security Issues >> When a computer is saving files to a hard drive, it’s not necessarily saving all pieces of that