One of your customers has a specialized USB input device that usually works without a problem, but occasionally when starting the computer the device will not operate at all. What Windows utility can provide you with real-time information on the status of the device?
A) MSCONFIG
B) Device Manager
C) Task Manager
D) Event Viewer
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I don’t agree that Device Manager gives real-time information on device status that could be used to diagnose a intermittent problem. Just because Device Manager says something’s working properly doesn’t mean it is.
Rayburn –
Device Manager may not be the final word when troubleshooting, but that doesn’t diminish its use as real-time feedback on the status of devices. Given the nature of this particular problem and the choices provided, Device Manager is the best choice.