When you login to your Windows 7 system, you receive an error message that does not display any application name. The error message is a series of numbers and doesn’t appear to offer any additional references. Which of these methods would best assist you with troubleshooting this error? Pick two.
A) Check the Windows Event Log
B) Rebuild the hard drive boot sector
C) Try logging in with a different user name
D) Modify the boot loader with BCDedit
E) Turn the computer off, unplug it from the power source, shake it around really well for 30 seconds, and power it on again.
The answers: A) Check the Windows Event Log and C) Try logging in with a different user name
Once the computer login prompt appears, you know that the issue isn’t related to the boot partition or the partition you’re booting from. If a more detailed message isn’t in the Event Log, you can try a different user to see if the issue is related to all users or just a single login name.
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Want to know more? Watch “Troubleshooting Error Messages.”Understanding the error message from your computer can be an important step to resolving the issue. In this video, you’ll learn how to troubleshoot and resolve boot errors, resolve operating system startup problems, and gather information using the Windows Event Viewer. |