Are you being served?

One of your customers has an internally written application that manages inbound file transfers from remote locations. After upgrading their computer to Windows 7, the application stops working and remote clients are complaining that their file transfers are rejected before they even start. Which of these is the most likely cause of this issue?

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That crashing noise

You’ve started one of your computers after returning after a week away from the office, and you find that your PC crashes with a Windows Stop Error shortly after login. You then discover that a series of patches and OS updates were made while you were vacationing. Which of these options would be the best choice to begin the process of returning your system to a workable state?

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Movin’ on up

Your organization has decided to upgrade fifty of their workstations from Windows XP to Windows 7, and you’d like to find an automated way to seamlessly move all user files and settings from one operating system to another. Which of these methods would meet this operational requirement?

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CPU go beep

You’ve just received a computer from a remote office via next-day air delivery, and the PC appears to be in perfect shape. However, when starting the computer it beeps a few times and shows a black screen. You check the manual and find that the beep code refers to a problem with the CPU. Which of these would be the best next step?

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