What does this Device Manager icon mean?
During the process of troubleshooting a printer problem, you notice that the printer port’s icon inside of Device Manager has a red “X” on the icon. What does this red “X” signify?
What’s the best tool for this job?
You’d like to run some diagnostics on an Ethernet connection, but you need some additional hardware that will help the diagnostics software determine if the Ethernet traffic is sent and received properly. What’s the best tool to use for this job?
Which part of the laser printing process provides heat and pressure?
During the laser printing process, one of the steps provides heat and pressure to the page. What is this process called?
Which part of the laser printing process provides heat and pressure? Read More »
What kind of memory do you need?
You’re planning to upgrade the memory in a desktop system from 512MB to 2GB. What’s the best way to determine the type of memory that you’ll need?
Which wireless network security method provides the best encryption?
Which of these wireless security techniques provide the best method of encrypting network traffic?
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What network topology connects everything to a central device?
What network topology is the primary type used in most large and small networks, and connects everything on the network directly to a central device?
What network topology connects everything to a central device? Read More »
What diagnostic utility is used for tech support troubleshooting?
You’ve been having intermittent problems with an application crashing, and technical support has asked you to use a diagnostic utility to help understand more about what’s happening on your system when the crash occurs. What diagnostic utility would be the best choice?
What diagnostic utility is used for tech support troubleshooting? Read More »
What utility can manage the startup process?
The Windows startup process can become slower as new applications are installed that launch automatically when Windows starts. Which utility can help you manage the applications that run during the startup process?
How can you rebuild the boot sector?
You’d like to rebuild the boot sector of a computer from a Windows XP recovery console. What recovery console utility can be used to rebuild the boot sector?
What utility can free disk space?
Your hard drive is getting a bit full, so you’d like to run the Windows Disk Cleanup program to remove some temporary files and other optional files. How can you start the Disk Cleanup utility from the command prompt?