When a crisis is underway, it can be difficult to follow a logical path to help resolve the problem. In this video, you’ll learn how a detailed methodology can help you through each phase of the troubleshooting process from gathering of information through the resolution and documentation.
CompTIA Network+ N10-004: 4.6 – Network Troubleshooting Methodologies Read More »
A client stops by your office with a broken laptop, and he’s clearly upset over the problems that he’s having. The volume of his voice is becoming increasingly loud, his hands are in constant motion, and he’s speaking very quickly. What would be a good next step?
You’ve sent three word processing documents to a network printer, but instead of printing they’re all sitting in a queue on your Windows XP system. Other people are able to print successfully to the printer. Which of these options might help “jump-start” your printer queue?
We’re pleased to announce that our free series of Professor Messer CompTIA training videos have now exceeded over 500,000 views! Our online training courses have provided comprehensive technical training on the IT industry’s most popular certifications, and we’re very happy with the reception that we’ve received from people around the world.
Professor Messer passes half-a-million training module views! Read More »
You have purchased a new computer that includes a port marked “IEEE 1394.” What is a more common name for this port?
You want to use a new boot CD-ROM to run some diagnostics on a computer, but the system is configured to boot from the hard drive instead of the CD-ROM drive. What will allow you to manage the order of the boot drives?
You’ve been asked to install a new application on a server on the other side of the country. The easiest way to install the application is directly from the console of the server. What utility will allow you to control the server and install the application?
During the startup process of one of your computers, an error message appears in the middle of the screen with a generic error code and message. The error does not identify the application that caused the message, and there are so many applications launching during startup that it’s difficult to know exactly which one is causing this message to appear. The rest of the Windows startup process operates normally and the computer works as expected. Where is the best place to get more information about this error message?
You’re installing a SATA drive into a computer, and you notice that the drive contains two different power connectors. One of the power connectors is the traditional four-pin “Molex” power connection, and the other is the newer SATA power interface. Which one of these power connections should be used for your hard drive installation?
