What’s the best way to handle a memory upgrade?
One of your end-users would like to upgrade the memory in their desktop computer. What’s the best way to proceed with the memory upgrade?
How do you clean runaway toner particles?
During a laser printer toner cartridge replacement, some of the black toner particles fell on the outside of the printer and on the desktop around the printer. What’s the best way to clean the spilled toner?
Where is my USB memory stick?
A customer says that a USB flash memory stick works fine when he’s logged into other computers but not from his primary workstation. Where’s the best place to start troubleshooting this problem?
We put the front in the front side bus
When looking over the specifications of a new computer, the front-side bus (FSB) speed is prominently displayed. Why is the front-side bus important?
Which motherboard component manages memory?
From an architectural perspective, what motherboard component handles the coordination between the CPU and the memory?
My printer output has a streak!
A customer with a laser printer is complaining of a long black streak extending down the length of their printouts. What is the most likely cause of this problem?
WEP or WPA2?
You’re configuring an access point with MAC filtering and WEP encryption, but the security administrator says that WEP encryption should not be used. As a standard, the security administrator has selected WPA2 instead. Why would he insist on WPA2?
Why is a ground connection important?
Why is a ground connection through the use of a wrist strap or floor mat important when working with computer components?
Recovering From Bad Video Settings
One of your end users changed their video settings in Windows XP Professional, and now the system won’t display any output. What’s the best way to resolve this problem?