The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.
Troubleshooting Laptop Issues – CompTIA A+ 220-802: 4.8 Read More »
Your customer has just upgraded the operating system on their laptop, and they’re now complaining that information on the screen is blurry in the new OS. Which of these is the most likely cause of this issue?
What type of laptop display technology provides fast refresh rates with relatively little power and does not require a backlight?
Laptops include many features that are not found on other computer devices. In this video, you’ll learn about the functions and capabilities that make laptops a unique computing experience.
The display in a laptop includes a few features not found in traditional desktop displays. In this video, you’ll learn about the most common laptop display technologies and how the laptop display can also provide additional features beyond just an output device.
Many people are making the move from a desktop computer to a more portable laptop device, but there are a number of changes that come with such a dramatic change in size. In this video, you’ll learn about the aspects of a laptop computer that vary from their larger desktop cousins.
Replacing a Desktop with a Laptop – CompTIA A+ 220-801: 3.1 Read More »
Although a laptop doesn’t offer the same customization features as a full-sized desktop computer, there are still many options available for adding and updating your laptop’s capabilities. In this video, you’ll learn about standard laptop expansion slots and memory options that can increase the value of your portable device.
Laptop Expansion Options – CompTIA A+ 220-801: 3.1 Read More »
You’ve been assigned a support ticket that very urgently requests a laptop repair, but there are already many open support tickets ahead of this request. You also don’t recognize the name associated with the ticket. Which of these choices would be the best path to take?
You have powered up your laptop, but nothing is ever displayed on the screen. The lights and sounds appear to be working normally, but the LCD display is completely blank. Which of these tasks would be the best next step for troubleshooting this issue?
The area for a laptop keyboard is too small to support the number of keys on a normal full-size keyboard. What laptop key is often used to extend the laptop keyboard to support additional features and keys?
