If you’ve started your computer and found “No Boot Device Available,” then you’ll need to gather all of your troubleshooting skills. In this video, you’ll learn how to troubleshoot boot problems, run hard drive diagnostics, and troubleshoot problems with external storage devices.
CompTIA A+ 220-702: 1.2 – Troubleshooting Storage Devices Read More »
You’ve just upgraded a computer from 1GB of RAM to 2GB. Now when you power the system on, the computer beeps but no messages are displayed on the screen. What’s the most probable cause of this issue?
How should you troubleshoot this memory installation? Read More »
You’ve been having intermittent problems with an application crashing, and technical support has asked you to use a diagnostic utility to help understand more about what’s happening on your system when the crash occurs. What diagnostic utility would be the best choice?
What diagnostic utility is used for tech support troubleshooting? Read More »
The output from a graphics program to a laser printer shows a thin black streak that runs the length of the page. What’s the first thing you should do to troubleshoot this problem?
How should you troubleshoot this printer output? Read More »
During the startup process of Windows XP startup, you are able to login and view the desktop. Immediately after the desktop appears, an error message in a pop-up box appears on the screen. The error message does not seem to reference a specific application and the message simply says “Error found. Application closing.” What built-in Windows utility would easily help troubleshoot this Windows startup problem?
What program can help you troubleshoot startup errors? Read More »
You’re powering up a new computer for the first time. Instead of the normal startup process, the system emits a series of beeps. No message appears on the screen, and no other lights are blinking. What is the most reasonable cause of the problem?
