Speed is relative
Your Windows 7 startup process is performing very slowly, but it’s difficult to tell which application is causing the issue. Which of these utilities would be the most help to identify the problematic application?
troubleshooting
It was working just fine yesterday
In which of these situations would you use the bootcfg command in Windows XP?
I know where I’m going
You need to view the path that network traffic takes to a destination. Which one of these commands would provide this functionality?
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If you’re working on a printer repair, then you’ll need the right tools for the job. In this video, you’ll learn about laser printer maintenance kits, toner vacuums, the best use of compressed air, and managing the Windows Print Spooler.
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We rely on our printers for some important business tasks, but these mechanical devices bring with them a number of potential hardware and software issues. In this video, you’ll learn about printer tests, bad output, final print issues, paper jams, network connectivity issues, and printer error messages.
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Taking apart a laptop is very different than working on a desktop computer. In this video, you’ll learn some of the best practices to consider when working inside a laptop computer.
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Troubleshooting Laptop Issues – CompTIA A+ 220-802: 4.8
The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.
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Best Practices for Malware Removal – CompTIA A+ 220-802: 4.7
Malware has become a common occurrence on our home and business computers. In this video, you’ll learn the best approaches for identifying and eradicating malware from our PCs.
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Tools for Security Troubleshooting – CompTIA A+ 220-802: 4.7
If you are experiencing a security-related problem, then you’re going to need the right tools to get your systems up and running again. In this video, you’ll learn about anti-virus software, the Windows Recovery Console and Command Prompt, System Restore, pre-installation environments, and the Windows Event Viewer.
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Troubleshooting Common Security Issues – CompTIA A+ 220-802: 4.7
Security problems can cause significant downtime and put all of your data at risk. In this video, you’ll learn about browser security issues, malware symptoms, virus hoaxes, and email security.
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